At Headstees, all products are made to order and carefully produced specifically for each customer.
Processing Time
Orders are typically processed within 2–7 business days before shipment. Processing times may vary during holidays, sales periods, or high-demand seasons.
Shipping Time
Delivery times depend on the destination country, shipping carrier, and fulfillment location.
Estimated shipping times:
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United States: 2–8 business days
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Europe: 3–10 business days
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International Orders: 10–20 business days
Please note that shipping times are estimates and may occasionally be affected by customs, weather conditions, carrier delays, or high shipping volume.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
Multiple Shipments
Orders containing multiple items may arrive in separate packages depending on product availability and fulfillment locations.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout. Headstees is not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you.
If tracking information shows that the package has been delivered, customers should contact the shipping carrier directly for further assistance.
Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import fees required by their country. These charges are not included in our product or shipping prices.
Contact Us
If you have any questions regarding shipping or delivery, please feel free to contact our support team anytime.
Thank you for shopping with Headstees.